How Do You Know You Can Trust a Roofing Company?

How Do You Know You Can Trust a Roofing Company?

Knowing who to trust to install a new roof on your home can be a real dilemma.  There are many roofing contractors in Southern Pennsylvania and Northern Maryland ranging from small roofing companies that seem to pop-up and then go out of business almost overnight to professional roofing businesses with a longstanding reputation for quality and reliability.

How can you feel good about the roofing contractor you hire and trust with your hard-earned money? How can you know they will deliver a quality roof installation that protects your home and family?  We recommend asking these three questions along with doing your homework so you can have peace of mind that you hired the best roofing company:

Does the roofing company follow sound business practices?                                                             

Reputable roofing companies are stable. They have a business address, website, long work history; and they are accountable. The better roofing companies are registered with local municipalities, have the required certifications and/or licenses and willingly provide copies of such documents as well as current insurance certificates to customers when requested.

In addition, as required by the Home Improvement Consumer Protection Act that took effect on July 1, 2009, professional roofers must be registered with the Pennsylvania Attorney General’s Office.  This law also requires that contractors maintain insurance coverage and utilize contracts that are in compliance with the consumer protection specifications outlined in the law.  The enforcement of these requirements is the responsibility of The Attorney General’s Bureau of Consumer Protection. You can verify a specific contractor’s compliance by calling the Bureau at 717- 772-2425.

What is the roofer’s reputation within the local community?

Reputable roofers have a solid reputation in the community and have established valued relationships with their customers and suppliers.  They belong to civic groups, participate in local events, and demonstrate concern for their neighbors.  They are happy to provide references (past customers) who can attest to their dependability, affordability, quality of workmanship, and overall performance.

Reputable roofers also have a history that can easily be traced through the Better Business Bureau (BBB), Angie’s List, HomeAdvisor, the local Chamber of Commerce, and professional organizations such as:  National Roofing Contractors Association, National Association of Minority Contractors, and Pennsylvania Building and Construction Trade Council.

 Is the roofing contractor certified by roofing manufacturers?

In order to gain certification from leading manufacturers like Owens Corning, roofing contractors must undergo a vigorous process which requires confirmation of their business history, financial stability, insurance coverage, BBB rating, customer satisfaction surveys, and commitment to ongoing training and excellent customer service.  This gives you the assurance that you’re dealing with a professional roofer of character, knowledge, and skill.

Placing your trust in a roofing contractor is not easy; however, by asking the right questions, conducting the necessary research, and interviewing several roofing companies before reaching a final decision, you will be able to find the best roofer for your project.  If you live in the Southern PA or Northern MD areas and would like to speak to a trusted roofing professional, contact the team at Bealing Roofing and Exteriors.

 

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